Buying goods from adverts on this site.
|Ivor the engine||23/11/2013 12:11:56|
270 forum posts
Dear Members, On the 31/10/13 I ordered an 8oz pot of Titebond III Waterproof wood glue from an advert on this site Intelligent Workshop paid £8.69 inc tax / p/p i know it's not a big order but i have a small outside job to do and thought i would give this a try, got a confirmation of my order by return, Heard nothing, 10/11/13 Sent email enquiring if it was on it's way, Still nothing, 15/11/13 sent another email got an acknowlegment of my email no delivery date or explanation why, 20/11/13 sent another email asking for news or a refund, to this date I have not heard from them, so what do i do stay quite and wait or tell others about the service and goods I haven't had, I certainly will not be shopping there again,
|Ron Davis||23/11/2013 15:53:06|
1619 forum posts
Ask for your money back, there are loads of suppliers out there
3415 forum posts
Ivor, you are not alone in having trouble with orders from Intelligent Workshop, there have been posts on other forums in this regard.
If you paid by credit card then I suggest you get in touch with them to get your money back, as if what has been posted elsewhere is true the company company could be in trouble.
|sad sam||24/11/2013 15:20:57|
|609 forum posts|
hi there if you and others have had poor service from an ad on this site then why is it on the site encouraging more of us to waste our time and money
143 forum posts
Thank you Ivor for bringing this to our attention, we are looking into this and the advertisement has been suspended until we have spoken with the company concerned.
|sad sam||27/11/2013 16:01:44|
|609 forum posts|
hi there well spotted derek and i see that the powers to be have responded and suspended the ad
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