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Joint Genie

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Derrie15/08/2010 21:47:06
7 forum posts
Hello everyone
I have been hearing alot about a product called the joint genie and was wondering if any of you have had experience with this tool. It seems from there website to be a extremely strong and accurate way of joining but they would say that so any unbiased reviews would be very appricated.
Many thanks
Oddjob16/08/2010 20:11:04
1635 forum posts
79 photos
Not used one myself bit I reckon that every woodworking magazine and forum has had reviews of the Joint Genie in the last couple of years.  I haven't seen a bad comment (other than price) on  any of them.
John Peachey16/08/2010 22:19:00
12 forum posts
I have 6mm Joint Genie, Bought in a rush when i wanted to get a couple of small doors made quickley. I was very pleased, produced perfectly flat joints. It is a bit pricey - but you get what you pay for. John
Andy King17/08/2010 10:24:33
170 forum posts
8 photos
19 articles
Hi Derrie,
Yes, when you first see the Joint Genie it can be seen as a bit expensive, but of all the jigs i've ever looked at, it's the only one that can do every application from the one jig.
In normal circumstances you find that one jig will specilise in mitre joints, others for butts etc, but the Joint Genie does the lot, including unlimited runs of dowels for long edge jointing such as tabletops,  so from that perspective, if you need all the options, a set of specialised jigs may not be that far away from the Joint Genie costwise.
It's also a very simple system to use, and can be used for other applications aside from just dowel joints.
Every time I bump into the Joint Genie guys at shows they always seem to have a new application for it!
Ron Davis18/08/2010 20:49:08
1619 forum posts
201 photos
Derrie, as you have yet to fill in your profile, we do not know in which area you live, but if Ally PAlly or any of the larger wood work shows are  a days outing for you then go to a show and talk to the makers. I have seen demos and it does look easy, but then dont they all!
Edward McCabe24/08/2010 19:57:11
19 forum posts
4 photos
 Hi Derrie, If you fill in your Profile then one of us with the Joint Genie would willingly show you how to use it including me.
Stephen Maddock13/01/2011 12:58:41
1 forum posts

The Joint Genie I received: 5/10
Joint Genie's customer service: 0/10

I had read elsewhere about the surface quality of the product and was therefore disappointed that the one I received did not match the same description.

I also never got to test it I'm afraid as Joint Genie refused to send me a replacement.

My dealings with the one-man-band at Joint Genie (Peter Quinn) was a disappointing experience.

I received my Joint Genie and found what appeared to be 2 rust spots and a number of surface scratches on an apparently brand new product. I contacted the retailer who contacted Joint Genie. Joint Genie requested I send the product back to Joint Genie, directly, which I did.

I then hear from the retailer that Joint Genie (Peter) feels my complaints were 'ott' and had given me a refund and had refused to replace the product.

The retailer passed on the following comments from Joint Genie: "The tiny scratches he talks about are always present in stock steel bar, they are beneath the nickel plating ? All bars are copper dipped prior to plating, the "rust" is in fact a stain of copper residue inside 2 of the drilling holes... I don't mind reasonable complaints, but this is ott."

I emailed Joint Genie with what I feel was a fair description of the product as I saw it. Joint Genie had opportunity to tell me the rust spots were more likely copper residue.... but didn't.

There was no item description stating there may be copper residue, nor an item description that scratches beneath the nickel plating are normal during the manufacturing process. There was nothing from Joint Genie until after they received their product back.

Good luck to Peter at Joint Genie, I'm off to buy an alternative from the competition. I would suggest others steer clear of this company until they learn a little customer service.

Brianhr20/01/2011 20:00:15
22 forum posts
I can't let the rant about Joint Genie go without saying that my experience was completely the opposite. They had nothing but concern for my problem, I made no demands of them and was treated with the utmost courtesy.
I concur with all the comments concerning the use of this jig. A work of genius!
Julian20/01/2011 20:08:32
556 forum posts
28 photos
The Joint Genie was on QVC last Sunday, it has been on there before but as good as it looks I think the £80 is a bit much for a few bits of Bar with some holes drilled in it. A very good demostration though I will say; and I know that there are variations on the type.
Johnf23/01/2011 22:12:11
23 forum posts
4 photos
Excellent bit of kit well worth the money
T.allan Jones13/03/2011 20:43:01
82 forum posts
8 photos
I have a Joint Genie and I find for my jobs its fantastic. Better than cutting unneccessary joints.

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